Verano Hill
Verano Hill Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Verano Hill has a 1.0 star rating from 6 reviews. Consumers are mostly dissatisfied; reviews report high price level and frequent requests for refund.
Key Takeaways for Future Customers
- Check Verano Hill reviews before ordering.
- Expect issues with returns, refunds, and billing disputes.
- Customer service response is often slow or non-existent.
Negative Feedback / Risk Areas
- Repeated customer complaints about no refunds and delayed refunds.
- Many report missing packages and poor return handling.
- Bait and switch product descriptions and collections after disputes.
Positive Feedback
A few disputes were eventually resolved according to reviewers, but positive comments are limited.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Verano Hill has a 1.0 star rating from 6 reviews. Consumers are mostly dissatisfied; reviews report high price level and frequent requests for refund.
Key Takeaways for Future Customers
- Check Verano Hill reviews before ordering.
- Expect issues with returns, refunds, and billing disputes.
- Customer service response is often slow or non-existent.
Negative Feedback / Risk Areas
- Repeated customer complaints about no refunds and delayed refunds.
- Many report missing packages and poor return handling.
- Bait and switch product descriptions and collections after disputes.
Positive Feedback
A few disputes were eventually resolved according to reviewers, but positive comments are limited.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bought a Bag . That been delivered damaged.. I need replament . What is the procedure?
I bought a bag. It has been delivered damaged.
I'm trying to contact. I sent an email with proof, but I haven't gotten a response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas never able too speak with a live person.
I placed an order last year and never received it. My payment method was Klarna.
I reported not receiving the Oder and I am still being charged. Why should I pay for something never received?
- Do not order from this company
Preferred solution: Full refund
User's recommendation: Be mindful when ordering from this company. I dispute with them and they resolved my dispute. I stopped payment and was sent to collections.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package
I didnt received any package is it possible for someone to call me at 303880**** it wasnt at my door normally its put in my mailbox each and every time Ive ordered from you
Miami, Florida
I received an email that the package was delivered by FedEx and it is not
I received an email that the package was delivered; no FedEx truck has approached my property as of yet today.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot not going through
- - Order 1135**** not fulfilled; only one bag delivered.
- - Unable to contact customer service.
- - BOGO offer was for two bags, but only one bag arrived.
Didn't receive my full order. I'm not able to connect with customer service as well.
Order no. 1135****. I got only 1 bag. Another one should be there.
It was a buy one, get one free offer, and I selected two bags. However, I got only one bag.
Preferred solution: Deliver product or service ordered
Brooklyn, New York
Refund
I returned the order from Verano Hill, return was delivered on 04/02/2026. Today is 04/12/2026.
I still haven't received a refund to my original payment card.
FedEx tracking #380036****94
- Charge me return cost
Preferred solution: Full refund
User's recommendation: poor castomer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTied of emailing them
After a long wait, I received only one item and very poor customer service. There is no phone call service.
- On google there is wrong phone nuber
- No phone number
- In email they are very slow come up with response but not solution
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyattsville, Maryland
My Credit From August 2025
Good day,
I received a $95 credit for a returned purchase. This amount is not reflected in my account profile. How do I use my credit?
Thank you in advance,
Zenaida Odom
202-210-****
Preferred solution: I would like to use my $95 credit from August 2025.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyattsville, Maryland
I would like to use my credit of $95.
I would like to use my credit of $95. I received the credit in August 2025.
I would like to use my credit to make a purchase. However, the $95 credit is not reflected in my account profile.
Preferred solution: I would like to use my $95 credit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Camarillo, California
If it seems too cheap to believe, it's a fraudulent site
- - Three bags were charged to my MasterCard with email confirmations.
- - Customer service was unavailable and orders could not be canceled.
I browsed through the website and I tagged three (3) bags to look into later. Somehow their system assumed that I was going to purchase the 3 bags and I later learned that they were charged to my MasterCard (I received email confirmations).
I emailed Verano right away (within minutes) several times and called over fifteen times to no avail.
All attempts were un-answered. There was no response to the emails and the phone calls were dropped while still dialing. Two weeks later I received 2 emails stating that they were not able to cancel the orders as they initiate the shipping process within second of an order. Their customer service is NON existent.
I called my phone carrier to determine if I was the only person having an issue getting thru their phone number, but the carrier (T-Mobile) agent couldn't access the number either.
Not being able to contact the company, I contacted my credit card company, who suggested I cancel the credit card used, in case this was a fraudulent site and now my credit card number was out there on the dark web.
Never again will I deal with this company. While investigating the reviews about them posted, I discovered more than 400 negative reviews that had essentially my same complaint (unable to contact customer service and deceiving descriptions/photos of the products).
I should have looked at the reviews before I ordered. The purses you get are not what they show in their website.
- Tho they show very low prices
- No response to issues and may be a fraudulent site
Preferred solution: Nothing, just to report it to avoid others making the same mistake.
User's recommendation: Do not order from them, this may be a fraudulent site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
Two orders for four purses total and received zero purses, and they have my money. Nobody answers the texts, and there is no phone to call.
- No purse no money
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thornhill, Ontario
I need QR code to return item.
- - I have not received replies to my emails or phone calls.
- - I need a QR code to return the purse.
- - The purse was paid for by my husband.
There's no customer service, no one picks up any call. The phone keeps ringing and then cuts off.
No response to numerous emails, no call backs. The worst customer service!
I have been sending emails and trying to call this company to get a QR code without which I cannot return the purse. No one has replied to my emails or replies to my calls. The purse was paid for by my husband whose email address is biztrackers@***.com
Preferred solution: Full refund
User's recommendation: Very frustrating to deal with, dishonest and unethical.
Jacksonville, Florida
Delivery time on my purchased10 Jan 2026
- - Ordered a black and saddle purse for $59.95 but received a suede beige bag.
- - No return address; need the correct bag or a refund.
I was trying to buy a purse before Valentine, I received the wrong bag, my wife hated it, I wanted the black and saddle color bag, advertised for $59.95, I received an ugly suede beige bag. No return address, I need the right bag or a returned address for a refund.. unhappy customer..,
User's recommendation: To send the right advertised items…
Queens, New York
Missing my package
I didn't receive my package and i trying to called The company but no one pick up the call. I really wanted to back my package. Please call me back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my package
I have not received my package; they are saying I didn't put the correct address on there when I know I did. I would either like my package or a full refund.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't get item
- - Nothing was in the box or on the porch.
- - I am requesting a refund.
- - It was a gift; no gift arrived and I am disappointed.
Never received my purse and they did nothing but take my money. Got home from work and package wasn't there.
Got home nothing in box or porch. Refund.
I don't know what happened but it wasn't there. It was a gift and now birthdays today. No gift. Really disappointed.
Please give refund back. Thanyou for nothing.
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